Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. What to put in your carry-on: You can, of course, unsubscribe at any time. Health and wellbeing Were so excited to have you on board our gorgeous lady ships. Yes, I want to receive emails from Virgin Voyages. Virgin Voyages Becomes First Major Cruise Line to Eliminate Pre-embarkation COVID Testing in the U.S. The new policy will go into affect starting July 24. Within 60 in Economy. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. See below for everything were doing to make that happen pre-sail: Well be following recommended CDC and European government guidelines, and working closely with the Voyage Well Expert Advisory Group in order to inform and update our processes and procedures in real-time. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. Newsletter; Write a Review; Boards; . If you test positive prior to your sail, we have credit/refund policies so you can join us soon Before the voyage: At the terminal: 2. 3. By sailing with Virgin Voyages you voluntarily assume all risks related to exposure to COVID-19. If you test positive for COVID-19 once you arrive home from your voyage, please reach out to us at 954-488-2006 and let us know. Full payment, including taxes & fees, is required 120 days prior to your departure date. Passengers who test positive or who have been exposed will also be granted 100% FCC. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. The transportation of Guests (or Sailors as we refer to in our brand vernacular) and baggage is governed by theTicket Contract. Guests requiring the use of service animals (US) or assistance dogs (UK and EU) are asked to notify us not less than 21 days prior to the Voyage. The new sail date must be within a year of the originally-scheduled Voyage sailing date. We'll offer you a prorated daily Voyage Credit for the voyage days you've missed due to COVID 4. Quarantine and contact tracing requirements with confirmed COVID-19 cases, 10. Travel news and alerts. - From 119 days up to 45 days from your departure date, your available options are: - At 44 days from your departure date, all funds paid are final. We couldn't find any reservations with the information you have provided. Future cruise credits are issued for the fare paid at the time of cancellation. Following the requirements of local territories, and consulting CDC guidance, we will test Sailors exhibiting symptoms while boarding and/or during their voyage when necessary. Change names on the reservation; permissible up to 48 hours before your Voyage sailing date. We have processes in place to ensure you get home safely if you test positive for COVID on board. Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. Virgin Voyages cannot be responsible for the financial condition or integrity of any travel agent utilized by you. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. Bookings made within 44 days or less of the sailing date require full payment at time of booking (and will not be held for 24 hours). Weve got you covered, so you don't have to miss out on all the great deals (and unmatched experiences) weve got going on. If this is not complete, we cannot let you board the ship. Each Guest shall be liable to and reimburse Virgin Voyages for all damage to the vessel and its furnishings, equipment and property caused by any willful or negligent act or omission by a Guest. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Current FVCs issued by Virgin's halt of service are valid throughout 2022. Here youll find everything you need to know so you can book and sail with confidence. Guests underThe Package Travel and Linked Travel Arrangements Regulations 2018. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Terms apply to the offers listed on this page. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. By proceeding, you agree to Cruise Critics, Virgin Voyages Cruise Line Refund Policies. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. 3. Cruisers who book under Regents Regent Reassurance program are able to cancel within 15 days of sailing to receive a full refund in the form of FCC to be used for a different voyage. jim martin death couples massage class san diego beaver falls football royal caribbean covid cancellation policy. The safety and security of our Guests and vessel are paramount. Please see below for detailed information on what is considered high risk, how to contact us with questions, or notify us of your high risk status. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before they're scheduled to set sail. But if you need help, well do our utmost to provide it. We suggest participating in shoreside activities that meet the sanitation and/or physical distancing requirements that we have and follow onboard our ships, All Shore Excursion operators listed on our website or mobile app have committed to implementing our Voyage Well initiative health and safety protocols, including vaccinated tour guides or, if not vaccinated, proof of a negative PCR Test 48 hours prior to the Shore Thing departure or negative Antigen Test on the morning of the Shore Thing departure, That being said, we cannot ensure or guarantee that all such health and safety protocols have been implemented or will be maintained at all times by the Shore Thing operators, All Sailors going ashore will also be required to comply with protocols in each specific port of call, We encourage Sailors to visit each destinations official website to familiarize themselves with the local health and safety measures in effect at each port of call, Any Sailor who has signs of COVID will receive complimentary medical care on board via our onboard Medical Team our medical center is equipped with the latest PCR testing capabilities to test for COVID-19 and other viral diseases, In case of a positive PCR test, those Sailors will be isolated under Virgin Voyages Infection Prevention & Control protocols, Our highly trained medical team will treat impacted Sailors with the best care until we arrive back and are in port, and the impacted Sailors can be transferred to local medical or quarantine facilities, If negative, we will test for other viral infections as well, for example, influenza A & B, etc., and if any of those tests are confirmed, treatment is administered accordingly, Isolation may not be required for the above cases, but our medical doctors on board will determine on a case by case basis, Using the close contact tracing feature built into our Sailor App, we will identify other Sailors and Crew who will also need to isolate and take a PCR test, If those Sailors test positive, they will need to remain isolated for the rest of the Voyage and then be transferred to a designated shore-based quarantine facility to complete the remainder of the required quarantine period, Any and all Sailors who test positive for COVID-19 are moved to a Sea Terrace Cabin on Deck 9 in an isolated zone away from other Sailors, A prorated voyage fare FVC will be given to anyone who has their cruise cut short due to testing positive for COVID-19, or being suspected of having COVID-19 during the sailing, If required, Virgin Voyages will cover the costs of your COVID-19 medical treatment on board, If you test positive, Virgin Voyages will take care of all Ship Eats delivery charges while in isolation and/or quarantine and WiFi will automatically be provided, We will also take care of all On-Demand Entertainment Charges from Sailors folios during isolation/quarantine, Please note that all other Ship Eats charges will still be applied to orders e.g. 1. Ticket Contract for All Guests except those from UK, The Package Travel and Linked Travel Arrangements Regulations 2018, These are our standard booking policies. Guests will be asked to access the Safety Brief via the Virgin Voyages mobile app or the in-cabin tablet once onboard the ship. Head over to our Sailor App to sign the acknowledgment form. Well offer you a prorated daily Voyage Credit for the voyage days youve missed due to COVID. Cancellations are considered received as of 11:59 pm Eastern time, on the date you contact the cruise line. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. Not all areas or equipment on the vessel are suitable for access to disabled Guests or Guests with reduced mobility. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Our Ship Crew will work with you and local authorities to agree on a time you can safely disembark from the ship at the end of the voyage. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. A Responsible Adult, i.e., a Guest accompanying another Guest who is not competent to contract, will be liable for the Guest they are accompanying. Our biggest priority is keeping our Crew and Sailors healthy, and we want you to feel confident when you set sail with us. The list of things you wont need to bring on board, 3. Pricing guarantees: Virgin does not offer refunds due to price drops after booking. Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Note: Generally, extra purchases such as shore excursions, alternative dining, spa treatments and drink packages will be refunded to the original form of payment and will not be added to any future cruise credits. Virgin Voyages is the latest line to require that all passengers and crew receive the COVID-19 vaccine before boarding, ahead of plans to set sail at an undetermined date. Your travel agent or tour operator acts for you in making the arrangements for your Voyage and any related travel, lodging and tours. Virgin calls their FCCs Future Voyage Credits or FVCs. At least one high-profile line is considering the idea. 1. The tips are on us, We've got you (and your hair) covered there, These are already provided in your cabin and/or suites, There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges, Extension cords and multi-plug power strips, Seasonal and/or celebratory light bulb strings, Any appliance with a heating body or element, Any flammable liquids, fuels, paints or thinners, Aerosols, except for personal care toiletries which are permitted, Personal grooming items exception: personal grooming items such as metal nail files, cuticle tools, scissors for trimming facial hair, manicure sets and other similar small personal grooming items, are permitted on board, Golf clubs (permitted, stored in the cabin), Scooters, regular or electrical (not for disability related use), Remote-controlled helicopters, airplanes, drones or similar devices, Spillable batteries (note: wheelchair batteries are permitted), Other compressed gas cylinders (medical gas bottles are permitted - 680 liters or E / M-24 size, only 2 can be hand carried, rest are delivered), Alcoholic beverages, hard liquor, spirits or beer is not allowed. While our standard booking policies provide options and flexibility should plans change, from time to time we may activate a specifically branded Flexible Booking Policies offer, or other special offers, that may affect bookings, deposits, payment schedules, cancellations, and/or refunds on cancelled voyages. The minimum age to book a Voyage is 18 years old. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. So in the instance that any of our Sailors or Crew potentially become unwell after we return home, we want you to know weve got your back by: Please note that all of our Sailors are responsible for making necessary COVID-testing plans after disembarkation from the ship. Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. Conversely, It may be your Voyage sail date if that is the only thing you booked with us. 4. Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. This post contains references to products from one or more of our advertisers. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Those who test positive for COVID-19 will receive full refunds right up until embarkation day. Thats especially true if your sailing is several months away. Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. 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