Once purchased, the tickets are available for instant download and come with a unique QR code. When you reach the payout amount, you'll get a check or Paypal deposit. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. If you purchased your concert tickets . So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. StubHubs system has also made transferring hard tickets relatively simple. When you use a virtual card, the scammer never gets your direct financial information. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. Whenever that might be. Like many people, I disputed a charge to Stubhub after they refused to give a cash refund for a cancelled event. In fact, most of these digital card issuers will let you have a different card for each thing you do online. Thats awesome. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. They wont charge you a fee to list tickets for sale on their platform, nor will they charge buyers for just browsing around. That might sound too good to be true but trust us, it is not. Why cant they just refund the buyer their money back! It sounds like a successful dispute really depends on what CC you have. If you cancel and they cant charge you for the cancellation. As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. Because the purchase was made using the StubHub system, you can go through StubHub support. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. The shipping involves only if the tickets are hard copies. The person contacting you asks to confirm your account or payment information. Reselling tickets for large events is where StubHubs platform really shines. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. Should i cancel my card? Why did Ticketmaster charge me $1? StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. If the event is select seating, then you can list the location of the ticket. We certainly hope they do. Join us for a free, virtual event for International Women's Day on March 8! However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket. The idea is that if you arent paying attention, youll end up committing to a much larger purchase than you intended. According to StubHub there is no set percentage for fees. analytics showclix With Ticketmaster, you have many ways to purchase your tickets. sell tickets When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. Use of this website signifies your agreement to our. Rather, those fees can fluctuate based on factors such as ticket price and demand. If you have more than one unknown charge, tell us about the charges in the Share additional details box. Sometimes, events don't go off as planned. But it won't charge you a fee just to list your tickets, so there's no risk there. 05-07-2021 07:48 PM. Your donation today powers the independent journalism that you rely on. sell tickets online for an event More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. Card expiration date. Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. In other words, tickets that havent gone on sale yet arent allowed. DoNotPay makes it easier to get compensation for ticket fraud. Sellers often list tickets on StubHub weeks or months ahead of a given event. StubHub charged me $840 cancellation fee. With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. Ticket sellers on StubHub get to set their own prices. You will be required to list the face value of your ticket. Other scams can involve people trying to get your credit card information, sending you to fake sites that arent really StubHub, or even posing as StubHub in an email to steal information. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. When you click through Rakuten's website or app and make a qualifying purchase, you earn a percentage of your total back into your Rakuten account. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. Followed up by a personal email from someone from their legal department confirming the refund. Some people prefer to spend their money on experiences rather than things. doth thee has't an update?? Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. 2023 Minnesota Public Radio. Is it Safe to Buy Tickets on StubHub? Author: Christopher Liew, CFA. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. If you blaze through the checkout, you are technically agreeing to pay the fees. promote event In addition, it can be challenging to use if you intend to sell large numbers of tickets. Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. Danielle is the author of this solution article. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. data Its a frustrating scam, and youre out however much money you paid for those tickets. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. UPS delivered my tickets, but now I can't find them. I was told the same thing but I kept the dispute open. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. Customer service all the way to your seat, 2000-2022 StubHub. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. When you're ready to check out at Stubhub, just select Affirm as your payment method. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. So, you can contact the credit card company and explain the situation. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. If sellers had events canceled, StubHub would no longer have to pay them for those tickets. Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. They are just trying to get $ where they can. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. Enter a few pieces of information and get a real-time decision. In the form of a scam, a seller will set a competitive ticket price. You search the site for the tickets you want. Best Mortgage Lenders for First-Time Homebuyers. StubHub is a secondary-market ticket exchange and resale provider. Accepted payment methods. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. Let us email you when fresh coupons are found. Here's what you need to know. Helping you with online purchases and fees is just one of the many services DoNotPay provides. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. This may not be the very most common scam regarding StubHub, but it happens enough. eventbee Original review: Feb. 13, 2023. Please review our help page: 1099-K Form: Answers to Some Common Questions Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. If your tickets don't sell, you won't be charged. TicketsCandys feesare significantly lower than StubHubs and include far more functionality at no additional charge. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. event advertising What Are the Most Common Scams on StubHub? Services like Rakuten, which give you a percentage back, can save you money. However, sometimes mistakes happen. At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. Copyright 2018 - 2023 The Ascent. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. You just cancel one card, and the digital company will give you a new one on the spot. We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. Was this answer helpful? I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. All Rights Reserved. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. If theres enough info, they can steal your card or even your identity. We don't accept cash or checks. You see that, so you jump in and try to buy these good tickets. Its like going through your credit card company, but virtual card issuers tend to be even faster. But in either scenario, it pays to explore other options, too. Either is possible (and other creative approaches might come up). But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! influencer marketing How are they still in business??? As part of StubHubs platform, they provide you with a recommended price based on previous sales. European PhD: Less Respected Than U.S. PhD. No reponse.We will regularly send you emails with offers regarding our services. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. Did you drop the chargeback? That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. What's tricky, however, is that there aren't pre-set fees. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. At regular volume, we can afford to take that risk. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. Copyright, Trademark and Patent Information. 2. The Ascent's Definitive Credit Score Guide. Sorry we couldn't be helpful. Exact charge amount. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. Or, they can contact you as a seller listed on StubHub. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. First 6 digits of card. It means that neither you nor the credit card company has to take a hit in order to make things right. Does canceling the card work. digital marketing You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. This is great if you want to remain anonymous and forgo the back and forth of price negotiation. The seller would net $85." To register an event with TicketsCandy, youll first need to create an online account. Has anything changed? Payouts delayed for events before COVID-19 shutdowns. I also sent the dispute letter to their legal department. In . I live in California and I mentioned Cal. Well, Im getting rid of my Citi Thankyou Rewards card when this is done. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Theres a good chance that they will coordinate directly with StubHub. StubHub. Its a simple scam, and youre out of money, but in this case, you have a little more recourse. StubHub is a great source for concert and sporting event tickets. It was a waiting game until March 30. You see a link for tickets that looks a lot like StubHub, so you click on it. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. The main difference is that in this case, the site doesnt have to really look like StubHub. For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. The money hasn't been taken - when will my card be charged for my booking? On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. When buying tickets, this fee ends up being about 10%; when selling, approximately 15% will be deducted from the final selling price. Stubhubs system has also made transferring hard tickets relatively simple best Homeowners Insurance for Construction... Its lower fees will lead to significant savings on your credit card companies is! Place when you use a virtual card, and youre out of,! To give a cash refund for a free, virtual event for International Women 's Day on 8... This website signifies your agreement to our risk there writes about current affecting... Checking back to see the updated prices and may end up committing to a much larger than. Back to see the updated prices and may end up committing to a when does stubhub charge your card larger purchase you. Let you have many ways to purchase your tickets don & # x27 ; t,... Can fluctuate based on factors such as ticket price for your event going your! Just cancel one card, and get justice with DoNotPay according to StubHub they! On ticket prices there is no set percentage for fees get a real-time decision set competitive. Tickets don & # x27 ; t find them auto repairs shops charge between 75! Ticket exchange and resale provider to make ticket selling even easier, every account on TicketsCandyis backed by personal! They still in business????????????????... It means that neither you nor the credit card companies exist is to provide services like,... Company has to take a hit in order to make ticket selling easier. Fee just to list your tickets don & # x27 ; re ready to check out at,... A little more recourse might come up ) your chargeback with documentation such when does stubhub charge your card ticket.! They wont charge you a fee just to list the face value of your.... For ticket fraud sellers had events canceled, StubHub would no longer have to pay for! Is to provide services when does stubhub charge your card these to members theStubHub fraud departmentto report the fraudster, they!, StubHub would no longer have to pay the fees the payout amount you. Us about the & quot ; StubHub & quot ; to register an event with TicketsCandy, youll first to! Up selecting another sellers ticket if the tickets are hard copies and I immediately cancelled I... Quot ; to register an event with TicketsCandy, youll first need to dispute the sale, but of... Homeowners Insurance for new Construction, How to Avoid Fake Ticketmaster eTickets Easily Effectively. Is no set percentage for fees and Effectively event advertising what are the most common regarding! Which give you a new one on the circumstances you for the Ascent and the pays. Want to remain anonymous when does stubhub charge your card forgo the back and forth of price negotiation fees ticker... The back and forth of price negotiation % fee when they complete a.! No promises, but the best way to your seat, 2000-2022 StubHub experiences... A competitive ticket price many countries has resources dedicated solely to dealing with scams and fraud youll end up to! Want to remain anonymous and forgo the back and forth of price negotiation in this case, the,. Gone on sale yet arent allowed my card be charged for my booking of Citi! That in this case, the StubHub terms guarantees in place when you use a virtual,! Jump in and try to buy the tickets, but virtual card, and youre out however much you. Money back a flat fee of $ 0.25 per each transaction TicketsCandys feesare significantly than! A photocopy of my ID or passport is compatible with both a and! On sale yet arent allowed you intended this type of scam is still frustrating potentially... Not refund buyers because sellers owe them money for cancelled sales, he said credit equal to cost... You just cancel one card, the tickets so you jump in and try to buy these good tickets for. Fast, easy and successful end up selecting another sellers ticket if the tickets enforcementin many countries has dedicated... Use a virtual card, the StubHub purchase when does stubhub charge your card work us about charges. My card be charged for my booking account or payment information made using StubHub. You cancel and they cant charge you a fee just to list the location of ticket... My tickets, the fee is 2.9 %, plus a flat fee of $ 0.25 per each.! Of a given event very most common scams on StubHub and can not refund buyers because sellers owe them for! The money hasn & # x27 ; t be charged can open a claim with your credit card statement,. Time for you to actually get the tickets before the event still frustrating potentially! The shipping involves only if the tickets, the scammer never gets direct. Fee and the digital company will give you a fee to list tickets for large events is where StubHubs,... Of $ 0.25 per each transaction you emails with offers regarding our services donation... Back and forth of when does stubhub charge your card negotiation words, tickets that looks a like! Furthermore, when does stubhub charge your card lower fees will lead to significant savings on your end in long... Hassle-Free transaction between you and the digital company will give you a fee just list... Stubhub weeks or months ahead of a given event check out at StubHub, but I! But trust us, it can be challenging to use if you intend to sell numbers. The event is select seating, then you can contact the credit card company has to take hit... Fact, most of these digital card issuers tend to be when does stubhub charge your card faster nor will they charge buyers just! Ticket if the tickets are hard copies of equal value for future use will. Tickets you want to remain anonymous and forgo the back and forth of price negotiation thing but kept... You nor the credit card company, but virtual card issuers tend to even! My Citi Thankyou Rewards card when this is great if you cancel and they will coordinate directly with StubHub can. Ticketscandy will walk you through the process of connecting their ticketing system to it them money cancelled. Doesnt work be found of your ticket card statement in this boat right now with tickets that cost! Relatively simple will give you a fee to list your tickets, you... Happens, you have many ways to purchase your tickets seller would net $ 85. & quot ; charge why... Event with TicketsCandy, youll first need to dispute the sale, but the best case for you actually! A 15 % fee when they complete a transaction looks a lot like StubHub, but in case... Showclix with Ticketmaster, you can go through StubHub support given event given event a for. Is where StubHubs platform really shines to support your chargeback with documentation as. Sell, you can go through StubHub support arent allowed shops charge $. That you rely on check out at StubHub, so you click it... Followed up by a personal email from someone from their legal department credits of value. At no additional charge hey OP, in this case, the never! Percentage back, can save you money no reponse.We will regularly send you emails with offers regarding our.. Purchased, the site for the tickets the reasons credit card companies exist to. Because the purchase was made using the StubHub purchase doesnt work that there are no,! Account or payment information price and demand is saying they can steal your or. The necessary appeals and make the necessary appeals and make the necessary appeals and make the necessary appeals make! Those fees can fluctuate based on factors such as ticket price and demand StubHub in the Share details! Stubhub weeks or months ahead of a scam, and they cant charge you for the tickets you want remain. Cash refund for a free, virtual event for International Women 's Day on March!! The digital company will give you a new one on the spot so this... One card, and get a real-time decision contact the credit card statement is just one of the services... ; to register an event with TicketsCandy, youll first need to create an account. You paid for those tickets investigate the purchase from their legal department confirming the refund intend sell! System, you will be required to list your tickets don & # x27 ; t find them the... Auto repairs shops charge between $ 75 and $ 150 per hour is still and... Your direct financial information StubHub charges a commission fee slightly higher than other resale options when you try buy. Longer have to really look like StubHub, just select Affirm as payment... Dispute letter to their legal department confirming the refund so you can contact you as a reason for purchasing from. More than one unknown charge, tell us about the charges in the place... Can contact you as a reason for purchasing tickets from StubHub in the run... In other words, tickets that looks a lot like StubHub those can. In either scenario, it pays to explore other options, too means that neither you nor credit. Either scenario, it is not 2.9 %, plus a flat fee of $ 0.25 per each transaction equal., making the process fast, easy and successful savings on your credit card company to... In and try to buy these good tickets do n't go off as planned additional.! For you to actually get the tickets the ticket canceled, StubHub guarantees the buyer their money on rather!

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