Special concierge service. - See 18,497 traveller reviews, 21,423 candid photos, and great deals for Secrets Royal Beach Punta Cana at Tripadvisor. Alternatively, you may use. And (at least at the one in Jamaica) they did not give special bracelets to people who paid for preferred, and they do not check, so we found many non-paying guests using the preferred benefits. The bathrooms in Secrets Silversands Riviera Cancuns rooftop suites makeyour morning routineone of the most enjoyable parts of the day! We wouldn't have enjoyed the stay as much without preferred club benefits. Secrets Wild Orchid Montego Bay . The hotel is situated a leisurely 10 minute walk from the marina Puerto Calero. Preferred status and amenities. I think the hotel themselves would admit that they could do with more staff but that's not a reflection on the hotel, more a situation of the times we live in. PREFERRED CLUB The Secrets Lanzarote Hotel is the perfect place to enjoy a luxurious, exclusive experience. Preferred Club is an upgrade option available at all. Lets talk about vacations without limits. One king-size or two full size beds. All of the staff are hardworking and dont stop, they dont get enough credit. Scientists in 2002 proposed . Arriving at the San Jose (SJD) Los Cabos Airport. If any of your group book Preferred the rest of you should do the same as the people who booked Preferred will not be able to take full advantage of the Preferred pool or restaurants if they want to spend a lot of time with the rest of the group in the non Preferred areas. We have been to both Excellence resorts, Secrets Silversands, The Royal Playa Del Carmen just to name a few. Preferred club includes a nicer room, private area on the beach, private pools, access to club lounges and better drinks in the mini fridge. Review tags are currently only available for English language reviews. Check-in 3:00 PM. If this policy was ever to change I'd look forward to dining there. It is an option that you do pay additional for though I know it is worth every penny. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Keep in touch at guestexperience.seclz@secretsresorts.comWarm best wishes,Chlo BinhamGuest Experience Manager. We havent been back for 3 years. This topic has been closed to new posts due to inactivity. Other AM resorts have bigger and better Pfd clubs or even serve full meals. Last 3 had Preferred Club. This is the version of our website addressed to speakers of English in the United States. Everything about this hotel is perfect, I understand other people may have had a different experience but for us is was 10/10. The food selection was also not as good as other 5 star hotels with only limited selection of restaurants. We stayed preferred and it was so worth the money, even just for the restaurant over looking the beach in the day and The sea food restaurant! From, Preferred Club suites in premium locations. I have seen people complain daily about this and even pointed out there was spare beds, people just want to be in a particular spot and are unhappy if they cant be. The full-service Secrets Spa by Pevonia is a sanctuary for the senses, offering rejuvenating treatments and packages. Alternatively, you may use, Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resort, Dominican Republic. ;). We were lucky enough to get a free upgrade. Ocean Front View 2 guests Additional Information Separate bedroom & living area with sofa bed Spacious terrace with hot tub, sitting area and sun lounger Separate guest bathroom Preferred Club amenities If you have been following me, you know that this resort is brand new, highly anticipated for the area, and I have two weddings there next month. THERE ARE SO MANY BEDS! We hope this post was helpful and that you enjoy the Preferred Club the next time you stay at a Secrets Resort across the world. There are no bracelets and other than the additional breakfast/lunch venue and seperate pool/beach area, you still get amazing food, drinks and service. I would not pay $650 per person extra though. I love a la carte breakfast. Dear MaceMan,It's wonderful to read that you enjoyed the benefits of our Preferred Club, nothing better than your compliment "absolutely worth it". more, Get answers to your questions about Huatulco. Upgraded mini-bar. This led to other people taking them and arguments ensuing when the original people came back looking for the beds. Were not particularly accustomed to personalized greetings upon arrival with a glass of champagne & a cold wet towel to cool off from the relentless heat, however, its something we could certainly get used to. Preferred Club benefits include: But dont just take our word for how great it is! How far from Secrets? On my first night when passing Oceania restaurant there were two fellas sitting with jogging bottoms on who were deemed suitable patrons but my tailored shorts were judged unsuitable. Other AM resorts have bigger and better Pfd clubs or even serve full meals. Front desk staff friendly. I say no, we went July 2013 and upgraded to Preferred because it was really cheap, but if I did it again would not, no matter the cost. Dear Wanda,Our apologies, somehow your visit lacked the "sparkle" we aim to ensure for our guests. Amy Seng | Travel Consultant| amy@destinationsbyamy.com | 847.485.0018local | 888.390.3729toll free www.destinationsbyamy.com. This is the version of our website addressed to speakers of English in the United States. A couple of months later we visited Secrets Maroma and we stayed PC, but other than the lounge which was quiet and really pretty boring, I don't think we received anything extra special for being PC. What extra do you get with it? Sun beds - in OUR experience there was never an issue with this we always managed to find a bed, even after being out and returning. My husband and I are jet-setting to Mexico in approximately 15 days (like anyone is really counting). PC can offer better room location if that is important but we would not pay extra for PC if we returned. Yes! Get answers to your questions about San Jose del Cabo. I think a lot of people go here after visiting the likes of Mexico, Jamaica and Dom Rep, Lanzarote is very different to these places so of courses things will vary. Mexico Resorts Excellence Playa Mujeres Excellence Riviera Cancun Beloved Hotel Playa Mujeres Caribbean Resorts Excellence Punta Cana My sister and I are having a girls trip next May and I am trying to figure out if the extra $650 is worth it for Preferred. All rights reserved. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Secrets Riviera Cancun, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich, is an all-PreferredClub-Suite resort for adults seeking an exquisite getaway with pampered, destination-concierge style service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You will get a whole lot more input there from current/past/repeat guests about PC. Taxi everywhere to get around. Weve been to 4 other Secrets and some are great, others its not really worth it. Although it was OK, it was only just that. Also, wondering, for anyone who has to be to (ta && ta.queueForLoad ? The restaurants were really lovely we enjoyed all of them, we were there 10 days so decided on a few meals out in the marina too. Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury beachfront settings. Give me and my team a call and we will help make it happen. Preferred Club is an upgrade option available at all Secrets Resorts and while it is an additional cost, it's well worth the value and in fairness, the price is rather reasonable. Art Walk and Food! Portofino is a restaurant at Dreams which is a sister hotel to Secrets. We stayed preferred club at SMB primarily for the location but, the resort is not that big so it's easy to get around the resort. Learn More Secrets Newlywed & Anniversary Package Relax and enjoy your milestone moments with a package that will enhance your stay. W. Book Secrets Maroma Beach Riviera Cancun, Playa Maroma on Tripadvisor: See 20,108 traveller reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun, ranked #1 of 7 hotels in Playa Maroma and rated 5 of 5 at Tripadvisor. The pool area is large and bed availability depends on how early you want to get up. We've been to Secrets 6 times I think. We stayed there several years ago and did not go PC. Private furnished balcony. At every Excellence Resort, the Excellence Club represents the ultimate in luxury, privacy and service. The impressive greeting is only the beginning of the stay and it just gets better from here. Secrets Lanzarote, Atencin al cliente/recepcin at Secrets Lanzarote Resort & Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. We have just returned from our 3rd visit in a year and this was the worst. That said, we loved Secrets Maroma and it is still probably our favorite All-Inclusive resort. Apart from our room type / location the only benefits of staying preferred club are access to a preferred lounge, which we felt lacked atmosphere so didn't really use, 3 small miniature bottles of spirits in the room along with tiny pack of pringles and M &M's (this is the upgraded mini bar to the norm which just has beer and soft drinks). Enhanced by its award-winning dining and wine collection, an array of personalized services, a welcome bottle of rum or tequila and a bottle of sparkling wine with fresh fruit daily, Zotry Wellness & Spa Resorts provide guests a uniquely distinguished experience tailored to their wishes. Complimentary newspaper in the room every day (English or Spanish) Afternoon hot and cold hors d'oeuvres. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. And, to be honest, this could be the single reason why would might not return (try to find a hotel with better quality food). Made for adults seeking an exquisite, pampered getaway, all guests enjoy exclusive Preferred Club benefits and Unlimited-Luxury inclusions such as 24-hour room service, personalized destination-concierge service, limitless top . My personal opinion is it's not worth it. My very best wishes,Chlo BinhamGuest Experience Manager. Wonderful spa with steam rooms, saunas, and whirlpools (next door) Organized activities and events like specialty cooking nights and foam parties Free kayaks and snorkeling gear to borrow (timed use during busy season) Free Wi-Fi and parking Large fitness center Preferred Rooms get private swimming pool and lounge access Was also not as good as other 5 star hotels with only limited selection of restaurants a restaurant at which. To other people may have had a different experience but for us is was.... Said, we loved Secrets Maroma and it is of our website addressed to speakers of English in the States... A luxury Collection All-Inclusive Resort perfect place to enjoy a luxurious, exclusive experience this the... Location if that is important but we would not pay extra for PC if returned... Will enhance your stay only available for English language reviews give me and team... 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